Automatic Monitoring

A mobile network is an evolving structure subject to continuous modifications and typically the engineering department responsible for optimization and quality is overloaded keeping up with demands stemming from:

• Routine troubleshooting subscriber complaints and network problems
• Performance adjustments following cell additions for increased capacity and coverage
• Preparing or handling 2.5 and 3G technology deployments
• Integrating new IP data services

With the introduction of new data services, additional measurements are required while quality expectations mount, particularly in residential areas, as customers use mobile telephones at home.

The problem is that with supplemental tests to do and more measurements to evaluate, it is becoming harder to detect and correct network problems quickly, that can lead to potential customer dissatisfaction

The solution to the challenge of how to manage large networks more efficiently is with Ascom's QVoice automated measurement system. It offers new possibilities in the data acquisition segment of the network optimization processes that will improve the efficiency factor and help reduce operational costs.

With QVoice Unattended, operators can more effectively manage and confidently expand their mobile networks without additional staffing.

Immediate Financial and Operational Benefits:

• Engineers get geographic based performance views and can set grid resolution as needed
• Improve workforce efficiency by reducing the number of test-drive sorties
• Turn around time to solve problems greatly reduced
• Reduces need to send engineer out to take field tests
• All QoS performance data and Layer 3 messaging is automatically recorded and uploaded to a central QVoice control system
• Graphical 'grid' results provide an understanding of the network that compliments QoS drive tests
• Carry out more testing as data services are launched
• Provides independent and complimentary vendor switch statistics
• Exchangeable data with other QVoice QoS equipment